PURPOSE AND PROCEDURE FOR THE PROCESSING OF PERSONAL DATA

The personal data you have provided ("Data") will be processed by Fiat Chrysler Automobiles Middle East FZE ("Company") for the following purposes:

(a)  to supply the service indicated above (here below "Service") and freely chosen by you;

(b) to enable the Company to carry out surveys on such received Service ("Customer Satisfaction").

The Data may be processed in hardcopy, by automated or electronic means including via mail or e-mail, phone (e.g., automated phone calls, SMS, MMS), fax and any other means (e.g., web sites, mobile apps).

 

CONSEQUENCES OF FAILURE TO PROVIDE THE DATA

Submitting the Data is never mandatory. However, not providing the Data marked as mandatory will prevent the Company from providing the Service. On the other hand, not providing the optional Data will allow you to access the Service anyway.

 

RECIPIENTS OF THE DATA

The Data may be processed by natural persons and/or legal entities, acting on behalf of the Company and under specific contractual obligations, based in EU Member States or in countries outside the EU.
The Data may be communicated to third parties to comply with legal obligations, to execute Public Authorities orders or to exercise a Company right before judicial authorities.

 

CONTROLLER

The Controller is Fiat Chrysler Automobiles Middle East FZE, with its registered office in Office No. 2701, Tower A, JAFZA ONE Building, Jebel Ali Free Zone, P.O. Box 263603, Dubai, UAE.

 

DATA RETENTION

The Data processed to provide the Service and the Customer Satisfaction will be kept by the Company for a period deemed strictly necessary to fulfil such purposes. Concerning the Data processed for the provision of the Service, the Company may continue to store these Data for a longer period, as may be necessary to protect Company's interests related to potential liability related to the provision of the Service.

 

Data processed for Marketing and Profiling purposes will be kept by the Company from the moment you give consent until the moment you withdraw the consent. Once consent is withdrawn, Data will no longer be used for these purposes, although they may still be kept by the Company, in particular as may be necessary to protect Company's interests related to potential liability related to this processing unless further clarification are provided by the competent Supervisory Authority in this regard.

 

YOUR RIGHTS

You can exercise the following rights:

(1)  right to access means the right to obtain from the Company whether your Data are being processed and, where applicable, have access to them; 

(2)  right to rectification and right to erasure means the right to obtain the rectification of inaccurate and/or incomplete Data, as well as the erasure of Data when the request is legitimate;

(3)  right to restriction of processing means the right to request suspension of the processing when the request is legitimate;

(4)  right to data portability means the right to obtain Data in a structured format, ordinary used and readable, as well as the right to transfer Data to other controllers;

(5)  right to object means the right to object to the processing of Data when the request is legitimate, including when the Data are processed for marketing or profiling, if applicable;

(6)  right to lodge a complaint with a supervisory authority in case of unlawful processing of Data.

 

You can exercise the abovementioned rights by writing to Fiat Chrysler Automobiles Middle East FZE, with registered office in Office No. 2701, Tower A, JAFZA ONE Building, Jebel Ali Free Zone, P.O. Box 263603, Dubai, UAE or to the email address privacy@fcagroup.com.

 

 

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